Exchange Mail Formatting

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Microsoft Exchange
Hi, I am implementing a workflow tool that has an e-mail recorder function. The workflow tool picks up incoming e-mails and attaches them to the app on a web browser. The e-mails have to be in plain text format or else in the workflow tool they are unreadable. Is there a way to set plain text as the default for incoming messages in Exchange 2000 for a specific mailbox? Thanks for your help. Kirsten
ASKED: August 4, 2006  10:43 AM
UPDATED: August 7, 2006  5:18 PM

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Yes … You can set the incoming email format in the Internet Connector. You can set it to plain text and all incoming mail will be converted (if possible) to Unicode or ASCII text format.

In the System Manager right-click your internet mail connector and go to properties. You can set it there.

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  • PDMeat
    You have to be very clear about what exactly you're trying to do. If you want to get ALL email, including all recipients including BCC, etc, you'd probably want to turn on exchange journaling, particularly envelope journaling. A good article on how to do that is here: http://www.msexchange.org/tutorials/Implementing-Exchange-2003-Message-Journaling.html There are also good articles aplenty on MSDN. You won't want to make a global change to send all email for the entire org as plain text or you'll piss off a lot of people. It should be pretty easy to set up journaling and you can probably write something to dump the messages into sharepoint or SQL and even have a go at indexing them. Just note that if you journaling everything for all users, because of email attachments, database size would grow incredibly fast. Whatever DB you use, you should put a scheme in place to archive the older data and only keep 6 months or a year of data on hand or it will get too big. my 2c.
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