Exchange local delivery failing

15 pts.
Tags:
Exchange 2003
Exchange error messages
Exchange Server on SBS 2003
SBS 2003
Small Business Server 2003
I have a customer with a Windows SBS 2003 server whos RAID card went south and, in the process, hosed the partition table. We ended up having to recover the entire HDD from backup. Since then, we have one user who can't receive email. Message Tracking Center shows "SMTP: Message delivered locally to [valid][/valid]" "SMTP: Message scheduled to retry local delivery" ad nauseum. This only happens with ONE user, everyone else can send and receive just fine. This happens on receiving only, she can send just fine. This happens whether she's receiving inter-office email or external email. I have tried deleting and recreating her Exchange mailbox, I've tried forcing the connection in Exchange System Manager, I've scoured the Internet looking for answers. I'm stuck. Does anyone have any ideas here?
ASKED: March 18, 2010  6:44 PM
UPDATED: April 9, 2010  6:35 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

I would try enable maximum logging on your Exchange Server:

Link to help you troubleshoot:

http://www.computerperformance.co.uk/exchange2003/exchange2003_logs.htm

Discuss This Question: 2  Replies

 
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  • Vnoome
    Hey, Well, first things first....I take it you exported the user mailbox to a .pst file just in case... Now since you deleted the mailbox all together and you still have a problem that points that the AD db could be corrupted. Did you create the mailbox from an existing user??? Here is a question...have you created a new user account since?? is that working? Delete the user account completely that is giving you a problem. I do not thing it is related to exchange at all! Hope this helps a bit...
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  • KadenP
    Vnoome, Hey, sorry it took me so long to get back to you. I somehow missed the email that said that I had an answer waiting for me. Here's the very interesting part to this whole scenario... It fixed itself! I was still researching and trying to figure out what else I could do (the thought of creating a new user to see if the new user could retrieve email never hit me) when I got a phone call saying "Thanks for fixing the issue!" Unfortunately, I'll never know what caused the problem, however I am working on putting together a knowledgebase for internal use that will store the answers to odd problems like this one. I will add your suggestion to it as a possible solution. Thank you for the time you took to attempt to help me!
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