Exchange ActiveSync will not sync mail for only one user, all other users sync fine.

5 pts.
Tags:
ActiveSync
Event ID
Event ID 3005
Exchange 2003
SBS
SBS 2003
Windows Mobile
I have an SBS 2003 server running Exchange 2003 SP2. We have been using Activesync with windows mobile devices for the past 2 years. Starting yesterday, one of the user's phones will no longer sync mail. It still sync's contacts & calandar items, just not mail. During the sync, it will say that it is downloading 0 of 21 items, and stay there forever. I have deleted the mail account from the phone and recreated it, same issue. The only error I am getting on the server is: Event ID: 3005 Unexpected Exchange mailbox Server error: Server: [server.domain.local] User: [user1@domain.com] HTTP status code: [409]. Verify that the Exchange mailbox Server is working correctly. Please help

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There is a discussion of this (or a similar) issue on the MS forums here:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=638768&SiteID=17

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  • Shannonmoneal
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