Exchange 5.5: OWA Site

0 pts.
Tags:
Microsoft Exchange
Outlook
Tech support
I have an OWA site running on a Windows 2K Server platform and my remote users are having problems accessing their email. They can get to the exchange site and enter their username. However, once the dialogue box pops up for their username and password OWA just hangs and doesn't access their mailbox. I've checked the event view and I don't see any errors or warnings. This happens intermittently. I've been having to reboot the machine several times a day. Any suggestions are greatly appreciated.
ASKED: January 31, 2005  3:37 PM
UPDATED: February 2, 2005  9:13 AM

Answer Wiki

Thanks. We'll let you know when a new response is added.

If some users can access their OWA, but others have issues you may need to re-register some DLLs on the remote PC/laptops (We’ve struck this before several times).

This can be an issue if the remote PCs are using a “Customised” version of IE6.x

1. Log into the laptop as a local administrator
2. open a DOS window (Start=>Run=>cmd<enter>)
3. Type the following:

regsvr32 urlmon.dll <enter>
regsvr32 shdocvw.dll <enter>
regsvr32 msjava.dll <enter>
regsvr32 actxprxy.dll <enter>
regsvr32 oleaut32.dll <enter>
regsvr32 mshtml.dll <enter>
regsvr32 browseui.dll <enter>
regsvr32 shell32.dll <enter>

It’s possible that just doing the 1st line (urlmon.dll) will resolve the issue.

Microsoft KB article Q281679 refers.

Cheers
Colin

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Rmartinez78
    The problem is with all users. Could there be something that needs to be done on the server itself?
    0 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following