Exchange 5.5: OWA Site
I have an OWA site running on a Windows 2K Server platform and my remote users are having problems accessing their email. They can get to the exchange site and enter their username. However, once the dialogue box pops up for their username and password OWA just hangs and doesn't access their mailbox. I've checked the event view and I don't see any errors or warnings. This happens intermittently. I've been having to reboot the machine several times a day. Any suggestions are greatly appreciated.
Software/Hardware used:
Software/Hardware used:
ASKED:
January 31, 2005 3:37 PM
UPDATED:
February 2, 2005 9:13 AM
Answer Wiki:
If some users can access their OWA, but others have issues you may need to re-register some DLLs on the remote PC/laptops (We've struck this before several times).
This can be an issue if the remote PCs are using a "Customised" version of IE6.x
1. Log into the laptop as a local administrator
2. open a DOS window (Start=>Run=>cmd<enter>)
3. Type the following:
regsvr32 urlmon.dll <enter>
regsvr32 shdocvw.dll <enter>
regsvr32 msjava.dll <enter>
regsvr32 actxprxy.dll <enter>
regsvr32 oleaut32.dll <enter>
regsvr32 mshtml.dll <enter>
regsvr32 browseui.dll <enter>
regsvr32 shell32.dll <enter>
It's possible that just doing the 1st line (urlmon.dll) will resolve the issue.
Microsoft KB article Q281679 refers.
Cheers
Colin
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The problem is with all users. Could there be something that needs to be done on the server itself?