Exchange 5.5

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E-mail applications
Microsoft Exchange
Outlook
Tech support
Here is the scenario. I have two sites A and B. A is running a mixed platform with an NT PDC. B is a remote site running a W2K Active Dir and comes into site A through a Checkpoint VPN and connects to Exchange 5.5 through Outlook 2K. Some users from site B are able to connect to Exchange 5.5 while some aren't, Outlook just hangs. Any suggestions are greatly appreciated?

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Does outlook comes back with an error msg ?

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  • 131313
    Outlook should return a message as to why it did not connect to the server. You should alse be able to see the connection from Outlook client. Another thing, check your users access....
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  • Ittech
    I'm running Exchange5.5 on a W2k AD domain. Does site B simply fail to connect or is it a question of name resolution? We have had name resolution problems between the two domains. We have remote sites and more than one domain. I've found that some of the users on the second domain cannot connect unless the full address is put into the exchange setup. (i.e. ExchangeServer.domain.com) When the full address is placed into the setup everyone can connect.
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  • 131313
    Configure your Outlook client with the server IP address instaed of the name and see if that work. If it does, then you know that your WINS table is either corrupted or it not getting update correctly.
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