Question

  Asked: May 19 2008   8:22 PM GMT
  Asked by: Kdunna05


Exchange 2007 - Post Installation


Exchange 2007, Exchange error messages, Exchange 2003, Windows Server 2008, OWA, Outlook Web Access, Outlook

I recently install Exchange 2007 on server 2008 for testing... This setup is running in a single domain environment with Exchange 2003 running as well. I created a test mailbox in EMC (Not AD) and I am able to log in using that test account. Please see the error below.... The Mailbox server role;client access server role; Hub Transport are all on the same server.

Outlook Web Access could not find a mailbox for TS\extest. If the problem continues, contact technical support for your organization and tell them the following: The mailbox may be stored on a Microsoft Exchange 2000 or Microsoft Exchange 2003 server, or the Active Directory user account was created recently and has not yet replicated to the Active Directory site where this Client Access server is hosted.

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Here is a good article on creating mailboxes in Exchange Management Console for Exchange 2007

read this

also this one

These may help you find where your error was in creating the mailbox.
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Alessandro.panzetta  |   May 20 2008  2:59PM GMT

At first impression I would say that is related to permissions, OWA uses AD information to reach the mailbox, it tries but doesn’t succeed reporting the error; give a try creating another mailbox from AD and see if the error occours again.
Let me know.

 

Technochic  |   May 20 2008  6:23PM GMT

Unfortunately if you create a mailbox in AD, you cannot log into OWA with it. You will get an error “A problem occurred while trying to use your mailbox. Please contact technical support for your organization.” Therefore this is not a good test.

Here is a good article on creating mailboxes in Exchange Management Console for Exchange 2007

<a href="http://articles.techrepublic.com.com/5100-10878_11-6169714.html" rel="nofollow">http://articles.techrepublic.com.com/5100-10878_11-6169714.html</a>

also this one

<a href="http://www.computerperformance.co.uk/exchange2007/exchange2007_create_mailbox.htm" rel="nofollow">http://www.computerperformance.co.uk/exchange2007/exchange2007_create_mailbox.htm</a>

These may help you find where your error was in creating the mailbox.