exchange 2003 – user unable to receive outside mail

1540 pts.
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Exchange 2003
Exchange 2003 error messages
Exchange errors
Microsoft Exchange
A friend has exchange 2003, he added a new user and they can send/receive email internally and send email outside but is unable to receive email from the outside. I looked and see the smtp and other entry in the email defines. I've never used exchange 2003 so anybody got any ideas I can tell him to look at?

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If you are running a mail filtering program like Trend Micro, make sure the user is added to the Directory Management list- Trend’s Term. It is a list of approved mailboxes within your Network that can recieve mail from external sources.

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  • Technochic
    Is this a new Excchange install for him? Are other users able to receive from external email senders? Are the MX records in place for his Exchange domain?
    57,010 pointsBadges:
    report
  • orangehat
    He found it. It was a third party program that was stopping it.
    1,540 pointsBadges:
    report

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