Exchange 2003 stopped delivering External emails

420 pts.
Tags:
Microsoft Exchange 2003
Microsoft Exchange errors
Microsoft Outlook 2003
We are running Exchange 2003 with the users on Outlook 2003. Today our server stopped delivering external emails to our internal network. We were able to send out emails internally and externally and we were able to receive within the network, just nothing from outside. Restarted the server and the emails on queue have slowly started coming through again. Can't figure out why it stopped to begin with. Any ideas of why or how to find out why? Event logs are not much help.

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make sure there are no firmware upgrades or patches for your existing hardware. sounds weird, but just try it.

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  • Technochic
    Check the SMTP logs in c:\inetpub
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  • Jirvine
    Check the log file sizes as well, I believe there is a 16 gig limit on them. If they get to big, exchange stops the services. A reboot will fix it for 2 days, then it will shut down again. It will continue to do the 2 functioning days then require a reboot until you either cut the log files down by deleting/moving some emails or there is a setting you can change to set the default file size to alot bigger.
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  • Littlejuanito7
    Thank you for the quick responses. I was unable to find any logs in the inetpub folder. The only place I know of to find log files are in the Event Viewer. Really appreciate the help.
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  • Littlejuanito7
    [...] Lonewolfbw -> WoodEngineer -> Adaher -> Littlejuanito7 -> [...]
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