Exchange 2003 Permissions

5 pts.
Tags:
Auditing
Ecora
Exchange 2003
Exchange permissions
IT audit
Hi, SOme time back I had added myself so that I am able to access my users mailboxes as a admin. We are having email problems and convincing users that the mail has been received - even after showing them the message tracking was not convincing. Then users would assume they have not received the email even when they have misfiled it or deleted it. I have removed those permissions now since we have got a proper anti spam system - the previous one used to catch proper emails and let the spam in. Hence, my email issues with users. Right now we are about to have an IT audit - how do I explain to them why this was done? They are using a tool called Ecora which I think captures change management. Is their any way for me to prevent this change from been reflected ?
ASKED: July 9, 2008  3:58 AM
UPDATED: January 12, 2010  5:43 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

I don’t think you can prevent this change from being reflected, no. However being honest about why it was done would be your best response. It may be helpful to know most email administrators have “god rights” to all mailboxes in order to troubleshoot mail issues. This is not unusual and is to be expected typically. You just have to be confident you can trust your email admins or have auditing software in place to prove wrong-doing if necessary.

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Technochic
    Sorry, I know of no way to prevent it, however did you keep any documentation of the complaints from your users verifying the steps you took to answer their complaints? Emails from or to them perhaps? If so you can always show them to anyone who might ask or have questions about it. Always document your work, you never know when you might have to produce the proof.
    57,010 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following