Exchange 2003 Calendar appointments missing

85 pts.
Tags:
Exchange 2003
Exchange 2003 administration
Exchange 2003 configuration
Exchange calendar
Hi all and thanks in advance. First, my knowledge of Exchange is limited...we had it installed for us a few years ago for our email and (for what we do) have not had many issues with it.  For one person in our company, there is a calendar setup for him. It was setup via a browser and going to http://exchangeserverip/exchange and logging in to his account. I also had his secretary accessing his calendar. Both were are able to view, update, delete, etc. The only way they connect to the calender is: she uses an iPad and he uses and iPad and a Blackberry. This has been working fine for a few years. A few weeks ago, she called me and said everything prior to 3 months ago was gone. I looked at the calendar in the only way I knew how (which was from the browser) and saw she was correct, it was all missing. I also verified it on the Managers two devices that it was all missing. No changes have been made to the iPads and nothing (as far as I know) was changed on the Blackberry. Neither one uses any version of Outlook for email (we are primarily a Thunderbird office). Any ideas as to why there is only 3 months of scheduling available now? And, more importantly, is there any chance that the missing years are still in Exchange somewhere and just not showing? Thank you again in advance.

Software/Hardware used:
Exchange 2003 iPad Blackberry
ASKED: October 10, 2011  3:40 PM
UPDATED: October 25, 2011  5:32 PM

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It sounds to me like someone has set this mailbox up on a local PC using their regular Outlook. Does anyone have access the the mailbox besides them? Have you asked them if they set it up anywhere on a a desktop? Recently? Has anyone logged into it on a PC just once somewhere? What this appears to me to be is that it is now set up somewhere using outlook and Outlook has the auto-archive feature on. My bet is that wherever this is set up you will find the “missing” appointments in the archive folder now. They can be moved from the archive folder back to the live mailbox if you view the calendar as a list, then select all and right-click and choose “move” back to the original live mailbox as the move location. You will have to locate the computer on which this was done.

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