exchange 2000 server side forwarding

25 pts.
Tags:
Email forwarding
Exchange 2000
We want to remove external email forwarding on an existing AD account.

No forwarding settings are configured on the user itself but forwarding is working.

We are looking for other places where forwarding can be configured on exchange 2000.



Software/Hardware used:
exchange 2000 standard edition

Answer Wiki

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if you have a sample e-mail I would go to Message Tracking within ESM. From here, you can at least see if it’s hitting the mailbox at all. If its not, then something at firewall or spam relay appliance (if applicable). AT least that would be the start to look.

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You can turn off forwarding on the organization level in Exchange System Manager, but I do not know if that is what you want to do. That will affect everyone.

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  • AndyA
    Yes Aqua is correct. Check message tracking and if it is getting to the mailbox, check outlook for the affected user for a client side forwarding rule.
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  • Kq
    Hi, Thanks for replying, i've checked the message Tracking and whenever an email get's in for the destination with the forwarder enabled you'll see a second message (fhe forward)via the smarthost relay. Indeed we can disable forward globally but this isn't the purpose. We just can't find where that forward is configured for this user. Is client forwarding rule working without outlook being open? In this case the forward works without a outlook client being operational.
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  • Technochic
    Have your exchange admin open their mailbox as its own profile and check the rules they have set. It is possible to set a forwarding rule in Outlook and Outlook does not have to be open for it to run.
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  • Kq
    hi, found the solution: using some of the switches in the following link. http://www.howto-outlook.com/howto/commandlineswitches.htm After cleaning rules and starting outlook for the specified user got prompted that server rules and client rules didn't match. Selected the client rules (none configured) and the invisible server based forward stopped working.
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  • Technochic
    Terrific! I had a feeling this was being caused by rules from the client profile. Outlook switches, thank goodness we have them! Thanks for posting your solution!
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