
Yes Aqua is correct. Check message tracking and if it is getting to the mailbox, check outlook for the affected user for a client side forwarding rule.

Hi,
Thanks for replying, i’ve checked the message Tracking and whenever an email get’s in for the destination with the forwarder enabled you’ll see a second message (fhe forward)via the smarthost relay.
Indeed we can disable forward globally but this isn’t the purpose. We just can’t find where that forward is configured for this user.
Is client forwarding rule working without outlook being open?
In this case the forward works without a outlook client being operational.

Have your exchange admin open their mailbox as its own profile and check the rules they have set. It is possible to set a forwarding rule in Outlook and Outlook does not have to be open for it to run.

hi,
found the solution: using some of the switches in the following link.
http://www.howto-outlook.com/howto/commandlineswitches.htm
After cleaning rules and starting outlook for the specified user got prompted that server rules and client rules didn’t match.
Selected the client rules (none configured) and the invisible server based forward stopped working.

Terrific! I had a feeling this was being caused by rules from the client profile. Outlook switches, thank goodness we have them! Thanks for posting your solution!
















