Home > IT Answers > Exchange > Exchange 2000 can send but can't receive
Jaysoncruz
15 pts.
 Exchange 2000 can send but can't receive
Exchange 2000, SMTP, Outlook, Exchange errors, Exchange email servers, Exchange Send/Receive, Exchange Send/Receive Limitations, Windows 2000, Outlook 2000
i am having problem with our exchange 2000 server, we can send and receive emails outside but unfortunately the recipients cant receive our email...i've tried everything but still it doesn't works..

Any help is appreciated,
many thanks in advance

JAYSON

Software/Hardware used:
windows 2000, microsoft outlook exchange 2000
ASKED: Aug 25, 2010  3:38 AM GMT
UPDATED: August 26, 2010  8:17:06 PM GMT
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Technochic
56,930 pts.
Answer Wiki:
Is this a new issue for your organization? You might want to check and make sure your exchange servers are not open relays and also that you have not been blacklisted.
Last Wiki Answer Submitted:  Aug 25, 2010  4:06 PM (GMT)  by  Technochic   56,930 pts.
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Actually it has been an issue many times and i can handle it at first by checking the services (e.g FTP Publishing Service) if it stop, then i just start it. But now i tried everything but still the same problem occurs. We can send email and receive email but the recipient still cant receive. What should i do?

Thanks

JAYSON

Jaysoncruz
 15 pts.
 

Make sure your MX record IP address is set up correctly. If the receiving SMTP email servers see a different IP address in the email they receive than what is listed on the external DNS servers as listed on your MX record, they will drop the email because it will appear to have been spoofed. Did you recently change ISP’s or have a local IP address change? That is where you should look.

W2kmct
 10 pts.
 

http://www.mxtoolbox.com - nice sight for checking blacklists & mail open relay servers

RealGh0stMaker
 40 pts.