Exch5.5 to E2K upgrade problem – moving mailboxes – migration.

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Microsoft Exchange
I have Exch5.5 0n W2K SP4 AD box. Upgrading to E2K. This is what I have so far: New box with a fresh install of W2K SP4/E2K added to the same domain as Exch5.5. Public folders on E2K box have been replicated from the Exch5.5 but having trouble moving mailboxes/resources. ADC on E2K is running fine. Application log keeps getting full on the E2K box with the following events: Type: Information Source: MSADC Catagory: LDAP Operations Event ID: 8012 Description: Search of Directory <E2K Server Name> at base '0=<DomainName> returned 1 objects. [Connection Agreement 'Config_<DomainName>_<E2K Server Name>" #2328] Following this event is event id: 8011 Description: Searching for directory <E2K Server Name> at base......etc. What am I missing? Also, I am getting the following Events on the Exch5.5 box: Event ID: 1000 Source Userenv Type: Error Description:Windows cannot access the registry information at Domain.comsysvoldomain.comPolicies{31B2F340-016D-11D2-945F-00C04FB984F9}Machineregistry.pol with (67). Please let me know if I could supply any more information. Help is greatly appreciated. Thanx!
ASKED: November 27, 2006  1:02 PM
UPDATED: December 7, 2006  11:08 AM

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Did you manually create the connection agreements or are you using the ones generated by default?

Aideme

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  • Jjuliannc
    One more question... Are you using the ADC from the /ADC folder from the Exchange 2000 CD or from the Windows 2000 CD? MS Article Q301036 Aideme
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  • LaJollaITGuy
    Default generated connectors.
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  • LaJollaITGuy
    From the E2K CD. Did you want me to try the latest version of ADC?
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  • Jjuliannc
    The E2K version is the appropriate version to use. Have you run the DNSLint report and checked the ADC log for connectivity issues such as misconfigured LDAP ports...379 is the default for the Eschange 2000/2003? The DNSLint report will point this out if it is a problem. Aideme
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  • Jjuliannc
    DNSLint should shed some light on the issue although the error seems to be related to a duplicated directory object that should be corrected by performing the steps in article http://support.microsoft.com/kb/274480/en-us Aideme
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  • LaJollaITGuy
    Thanx a ton for looking into this. I will take a dump of the Global Names Catalog and compare before I make any changes using ADSI. I will however first run DNSLint. What am I looking for in the data file (dnslint.htm)? My MX Record is still pointing to the existing E5.5 box (just wanted to clarify). Thanx again.
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  • Jjuliannc
    MX record is fine. DNSLint should be run on the new server and you will see the problems if they exist. DNSLint wil inicate whether you have a communications problem at various Exchange and Domain levels and they will be obvious in the report. It took me a few times of running DNSLint and making changes before I was able to get the correct configuration when I migrated from 5.5 to 2003. Aideme
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  • LaJollaITGuy
    I am having no luck getting anything out of DNSLint. I am running it on the new E2K box with the correct info in the in the input file but it is still timing out. This is what I get: "Record Type:A Query Type: Recursive Protocol Used: UDP Query Result: Timout Did not send other queries to this server because of timouts" Any help is appreciated.
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  • LaJollaITGuy
    I finally got DNSLint to give me some data. I had to make a reverse DNS entry on my DNS Server(which happens to be the E5.5 Server that I am trying to upgrade). Here's what I got: Domain name tested: E2KServer.mydomain.com The following 1 DNS servers were identified as authoritative for the domain: DNS server: E5.5Server.myRegisteredDomain.com IP Address: xxx.xx.xxx.xxx UDP port 53 responding to queries: YES TCP port 53 responding to queries: Not tested Answering authoritatively for domain: YES This DNS server may be a root server as it answered authoritatively, but DNS records for the specified domain did not exist on the server. SOA record data from server: Authoritative name server: Unknown Hostmaster: Unknown Zone serial number: Unknown Zone expires in: Unknown Refresh period: Unknown Retry delay: Unknown Default (minimum) TTL: Unknown Host (A) records for domain from server: xxx.xx.xxx.xxx Mail Exchange (MX) records from server (preference/name/IP address): None found Notes: One or more zone files may have expired SOA record data was unavailable and/or missing on one or more DNS servers Anything pops out to you? Thanx!
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  • LaJollaITGuy
    Sorry, ignore the last part. It was just duplicate connections, my bad. I was thinking too hard - You can tell, spent too much time on this!
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  • Jjuliannc
    Unless you posted only a section of the DNSLint report it looks like DNS is not configured properly. But lets check AD first. On the E2K server run command DNSLint /ad (ip address of of the 5.5 server) /s (ip address of the 5.5 server) then run the same command on the 5.5 server with the IP adddress of the E2K server in both positions. You should see 2 GUIDs (_msdcs.domainname.com) in at least a 2 page report if there is no AD problem and DNS is configured correctly. Aideme
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  • LaJollaITGuy
    This is what I get: >>>>>>>>>>>>>On Exchange 5.5: Command run: dnslint /ad E2K IP /s E2K IP Root of Active Directory Forest: MyDomain.com Active Directory Forest Replication GUIDs Found: DC: E5.5ServerName GUID: f85ef8a9-990d-36b4-bd24-0182dc3b4e1d DC: ADServerName GUID: 70340687-54b0-904b-a95d-ba65b856aceb DC: E2KServerName GUID: 88423fa9-2545-84de-8152-9f94774cc8a5 Total GUIDs found: 3 The following 1 DNS servers were checked for records related to AD forest replication: DNS server: E2KServerName.MyDomain.com IP Address: E2K_IP UDP port 53 responding to queries: YES TCP port 53 responding to queries: Not tested Answering authoritatively for domain: NO SOA record data from server: Authoritative name server: Unknown Hostmaster: Unknown Zone serial number: Unknown Zone expires in: Unknown Refresh period: Unknown Retry delay: Unknown Default (minimum) TTL: Unknown Notes: One or more DNS servers is not authoritative for the domain One or more zone files may have expired SOA record data was unavailable and/or missing on one or more DNS servers Legend: warning, error DNSLint developed by Tim Rains >>>>>>>>>>>>>>>>>>>On E2K: Command run: dnslint /ad E5.5 IP /s E5.5 IP Root of Active Directory Forest: MyDomain.com Active Directory Forest Replication GUIDs Found: DC: E5.5ServerName GUID: f85fe8a9-990d-4b36-bd42-0182dc3b4e1d DC: ADServerName GUID: 70403687-54b0-940b-a95d-ba65b856aceb DC: E2KServerName GUID: 88423fa9-2545-48ed-2158-9f94774cc8a5 Total GUIDs found: 3 The following 2 DNS servers were checked for records related to AD forest replication: DNS server: E5.5ServerName.MyDomain.com IP Address: E5.5_IP UDP port 53 responding to queries: YES TCP port 53 responding to queries: Not tested Answering authoritatively for domain: YES SOA record data from server: Authoritative name server: E5.5ServerName.MyDomain.com Hostmaster: hostmaster.MyRegisteredDomain.com Zone serial number: 318 Zone expires in: 1.00 day(s) Refresh period: 900 seconds Retry delay: 600 seconds Default (minimum) TTL: 3600 seconds Additional authoritative (NS) records from server: E5.5ServerName.MyDomain.com Unknown Alias (CNAME) and glue (A) records for forest GUIDs from server: CNAME: f85fef8a9-990d-4b36-db42-0182dc3b4e1d._msdcs.MyDomain.com Alias: E5.5ServerName.MyDomain.com Glue: One_of_the_E5.5_IPs CNAME: 70403687-54b0-490b-d59a-ba65b856aceb._msdcs.MyDomain.com Alias: ADServerName.MyDomain.com Glue: AD_IP CNAME: 88423fa9-2545-48ed-2158-9f94774cc8a5._msdcs.MyDomain.com Alias: E2KServerName.MyDomain.com Glue: E2K_IP Total number of CNAME records found on this server: 3 Total number of CNAME records missing on this server: 0 Total number of glue (A) records this server could not find: 0 DNS server: E5.5ServerName.MyDomain.com IP Address: E5.5_IP UDP port 53 responding to queries: YES TCP port 53 responding to queries: Not tested Answering authoritatively for domain: YES SOA record data from server: Authoritative name server: E5.5ServerName.MyDomain.com Hostmaster: hostmaster.MyRegisteredDomain.com Zone serial number: 318 Zone expires in: 1.00 day(s) Refresh period: 900 seconds Retry delay: 600 seconds Default (minimum) TTL: 3600 seconds Additional authoritative (NS) records from server: E5.5ServerName.MyDomain.com Unknown Alias (CNAME) and glue (A) records for forest GUIDs from server: CNAME: f85ef8a9-990d-4b36-db42-0182dc3b4e1d._msdcs.MyDomain.com Alias: E5.5ServerName.MyDomain.com Glue: Another_one_of_E5.5_IP CNAME: 70360487-54b0-409b-d95a-ba65b856aceb._msdcs.MyDomain.com Alias: ADServerName.MyDomain.com Glue: AD_IP CNAME: 88423fa9-2545-48ed-5218-9f94774cc8a5._msdcs.MyDomain.com Alias: E2KServerName.MyDomain.com Glue: E2K_IP Total number of CNAME records found on this server: 3 Total number of CNAME records missing on this server: 0 Total number of glue (A) records this server could not find: 0 Legend: warning, error DNSLint developed by Tim Rains Things you should know: Exchange5.5 box has pultiple IPs (3)
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  • Jjuliannc
    Which version of the adprep utility did run (Win2K pre sp2)? and did you run it on both the 5.5 server and E2K server? and is the E2K server Win2000 or Win2003? adprep /forestprep adprep /domainprep
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  • LaJollaITGuy
    E2k is on W2K SP4 Because I am not adding a W2K3 server, I shoudn't have to run ADPrep, right? I have no W2K3 server in my forest as of yet. When I run Netdiag and DCDiag, it all checks out fine.
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  • Jjuliannc
    sorry, it was late list night. I had 2 questions that I could answer I answered when I re-read your question (W2K OS) and the command I was wanting to ask about was if you ran "Setup /domainprep" becuase the errors you are getting relate to the inability of Exchange to access the user accounts. Aideme
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  • LaJollaITGuy
    I did not - I didn't think I nedded to (I did without it one time before - Oh well!). Can I run it now? Please guide! Have to run setup/install again? Thanx!
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  • Jjuliannc
    Running Setup /Domainprep on the E2K server at his point will not cause a problem. Aideme
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  • LaJollaITGuy
    Ran domainprep. Still when moving a mailbox get the following error: "Error: connecting to source server the information store could not be opened. the logon to the MS Exchange server computer failed MAPI 1.0" Any thoughts?
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  • LaJollaITGuy
    I realized, when moving mailbox (AD Users/Computers, Exchange tasks, move mailbox) in the Exchange Task Wizard, in the Current mailbox store I have E2K Mailbox Store info and is greyed out. In the Server (destination) and the Mailbox Store (Destination) I have E5.5 info. Drop down in both of those boxes does not give me any other options. No wonder its erroring out!! Now what have I done wrong???
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  • LaJollaITGuy
    Anyone? Any takers? I know its strange. I think I should start over again, is that a good aproach?
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  • Jjuliannc
    Did you install E2K into the existing E5.5 domain? and was E2K configured to run in mixed or native mode? Aideme
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  • LaJollaITGuy
    Yes, I did install in the existing E5.5 domain. I did install E2K in mixed mode, but now I want to confirm that it is running in mixed mode. Where should I look?
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  • Jjuliannc
    1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager. 2. Right-click the organization for which you want to determine the mode, and then click Properties. 3. Click the General tab. Under Operations Mode, the operating mode of the organization is displayed. You mentioned the greyed out options. Was that seen when you ran setup recently? What screen are you seeing this on and what other options were that were not greyed out? Aideme
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  • Jjuliannc
    Are the servers on the same network? From the E2K server telnet to the E5 server using port 389 and 379.
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  • LaJollaITGuy
    Yes. Servers are on the same network. Telnet to 389 hangs and once I press any key, even after letting it hang for a few minutes it comes back with "connection to host lost" Telnet to port 379 comes back right away with "could not open connection..." However, same behaviour is observed from another server in the same domain (not running any exchange). Hope this leads us somewhere.
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  • Jjuliannc
    Run Netdiag /fix and DCDIAG /v on the E2K server and pipe output to a file. Forgetting about the Exchange for a moment, can you administer accounts from the E2K server? Aideme
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  • Jjuliannc
    Run netdiag /test:dsgetdc /d:yourdomainname.com /v and pipe to text file. This is a good one. The FRS errors suggest communications and/or permissions issues. Hopefully the netdiag explains the problem. Aideme
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  • Jjuliannc
    Always good to see a failure that makes sense. Let me know what you find... Aideme
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  • LaJollaITGuy
    Now we see a problem, any suggestions as to where should I start and what steps should I take. Help is greatly appreciated. Thanx!
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  • Jjuliannc
    Everything looks fine, how about the DCDIAG log? Aideme
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  • Jjuliannc
    Take a look at this kb article http://support.microsoft.com/kb/827618/en-us The similarities in symptoms, not necessarily error codes even as the articles indicates. Aideme
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  • LaJollaITGuy
    I did look at this but didn't work for me. I tried it again anyway but still no luck. Any thing else I should look at? Running out of ideas. If I were to do this manually (backup mailboxes using client, restoring them on E2K, how much of a pain/business continuity disruption will there be? Any other options? I have to get this done in the next 7 days. I have 50 mailboxes, tons of distribution lists and about 20 GB of Information Store. Any help is appreciated!!
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  • Jjuliannc
    Is this Exchange 2000 "Standard" or "Enterprise"? Aideme
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  • LaJollaITGuy
    Enterprize.
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  • LaJollaITGuy
    I might have a connection agreement issue (along with so many other issue). In my active directory Connection Manager I only see "Config CA_MyDomainName_E2KSeverName" andits Windows server is E5.5Server, its Exchange Server is E2KServer and its Active Directory is also E2KServer. Is this right? Shouldn't the AD Server still be the old E5.5 Server? Also, going into its properties I have the following tabs: From Exchange, From Windows, Details, General, Connections and Schedule. Shouldn't there be an advanced tab? According to MS I need to "Click the Advanced tab, and then click to select the This is a primary Connection Agreement for the connected Exchange Organization check box (if it is not already selected)" I don't have the advanced tab! Does this apply to only Exchange 2003? Help is greatly appreciated!!
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