Excel file problem in Lotus Notes

20 pts.
Tags:
Excel 2003
Lotus Notes
Lotus Notes email
Lotus Notes email attachments
Microsoft Excel
Microsoft Excel 2003
When the user is trying to open an attachment ms excel 2003 file, the user is not able to open it, but the user is able to open the file after it is saved to the computer/ The user is having problem only witht he excel files.Can anyone please help me with this?
ASKED: April 6, 2009  7:59 AM
UPDATED: April 9, 2009  8:44 PM

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Hi Jerry,

I have already tried this setting, but still the user states that the problem exists. Is there any other solution for this issue.

Thanks in advance.

Discuss This Question: 3  Replies

 
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  • Brooklynegg
    Have you repaired MS Office? It probably is not an Notes issue. Also, it appears that you are overwriting entries in the Answer section, so I don't know what others have suggested.
    3,845 pointsBadges:
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  • SlikTool
    Have you tried "rebuilding" the client, as there are some settings in the ini file related to editing existing files, for example in my INI there is a line: EDITIMP11=Microsoft Excel,0,_IW4W,,.XLS,,4, you may be able to copy this that client's INI file and it might fix their issue. rebuilding the client would also resolve. We also might need to know what version of the Notes client being run. If version 8, does it think the Symphony product is installed, but it is not, and Symphony is suppose to handle XLS files (grasping at straws here though)? As Brooklynegg said we have no idea what others suggested so please let us know what you have tried and we will continue to try and help. Mike Kinder
    report
  • p4cm
    Hi guys i am facing same issue in our desktop we are not able to open excel file through lotus email after saving we able to open same file.
    15 pointsBadges:
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