event id 41 in windows 2008 r2

25 pts.
Tags:
Event ID
HP DL380
Windows Server 2008
Windows Server 2008 error messages
Windows Server 2008 R2
I have a HP DL380G6 with Windows 2008 R2 installed. It randomly reboots and when you check the event logs it says - kernel power /event id 41. Already updated firmware, proliant support pack, and system programmable logic device to the latest version but still problem persists.

Software/Hardware used:
Windows 2008 R2, Dl380 G6

Answer Wiki

Thanks. We'll let you know when a new response is added.

Hi,

<a href=”http://technet.microsoft.com/en-us/library/cc756585%28WS.10%29.aspx”>Event ID 41</a>

Discuss This Question: 7  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • carlosdl
    Then link provided doesn't seem to be related to your error. Are there any other events reported ? What's the complete error message logged ?
    69,510 pointsBadges:
    report
  • Mandosols
    Thanks for the reply, below is the complete error message: Source: Kernel Power Event: 41 Task: 63 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding,crashed, or lost power unexpectedly.
    25 pointsBadges:
    report
  • carlosdl
    Did you install some device or component recently (maybe RAM) ? There might be different reasons, including PSU failure, defective or incorrect RAM, outdated device drivers, processor, etc. Take a look at this thread: Two random crashes in last 24 hours
    69,510 pointsBadges:
    report
  • Mandosols
    Thanks for the advice, didnt do any upgrades on the server. Support packs and firmware versions are already updated. There are 12 servers here with the same configuration, but only this one exhibits this error. We are currently doing hardware isolation, i'll give an update on this matter once we got the solution. Thanks!
    25 pointsBadges:
    report
  • Torburn
    I have the exact same error - any help much appreciated thx.
    10 pointsBadges:
    report
  • Chippy088
    I had customer with a server, which had random crashes of a similar nature. (Crashes when a lot of CPU usage was needed and random shutdown/re-boots) The problem seemed to be a PSU fault. (I could cause a crash by wriggling the power cables from the PSU to the motherboard.) A new PSU was installed and the problem hasn't returned. It might be worth a try, if logs aren't much help.
    4,625 pointsBadges:
    report
  • DaliOsmane
    I straggled with the same error for month, but here is what fixed it.
    I have the same server as yours:
    Go the bios, set up the PCI-Express Generation 2 to Force PCE-E Generation 1
    Reboot your servers and let me know! Thanks
    10 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following