Home > IT Answers > Windows Server > event id 41 in windows 2008 r2
Mandosols
25 pts.
 event id 41 in windows 2008 r2
Windows Server 2008 R2, Event ID, HP DL380 G6, Windows Server 2008 error messages, Windows Server 2008, Event ID 41
I have a HP DL380G6 with Windows 2008 R2 installed. It randomly reboots and when you check the event logs it says - kernel power /event id 41. Already updated firmware, proliant support pack, and system programmable logic device to the latest version but still problem persists.

Software/Hardware used:
Windows 2008 R2, Dl380 G6
ASKED: May 31, 2010  1:04 AM GMT
UPDATED: December 13, 2011  3:06:59 PM GMT
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Jinteik
12,100 pts.
Answer Wiki:
Hi,

Event ID 41
Last Wiki Answer Submitted:  May 31, 2010  3:53 AM (GMT)  by  Jinteik   12,100 pts.
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Then link provided doesn’t seem to be related to your error.

Are there any other events reported ?
What’s the complete error message logged ?

Carlosdl
 60,245 pts.
 

Thanks for the reply, below is the complete error message:

Source: Kernel Power Event: 41 Task: 63

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding,crashed, or lost power unexpectedly.

Mandosols
 25 pts.
 

Did you install some device or component recently (maybe RAM) ?

There might be different reasons, including PSU failure, defective or incorrect RAM, outdated device drivers, processor, etc.

Take a look at this thread: Two random crashes in last 24 hours

Carlosdl
 60,245 pts.
 

Thanks for the advice, didnt do any upgrades on the server. Support packs and firmware versions are already updated.

There are 12 servers here with the same configuration, but only this one exhibits this error.
We are currently doing hardware isolation, i’ll give an update on this matter once we got the solution.

Thanks!

Mandosols
 25 pts.
 

I have the exact same error - any help much appreciated thx.

Torburn
 10 pts.
 

I had customer with a server, which had random crashes of a similar nature. (Crashes when a lot of CPU usage was needed and random shutdown/re-boots)

The problem seemed to be a PSU fault. (I could cause a crash by wriggling the power cables from the PSU to the motherboard.) A new PSU was installed and the problem hasn’t returned.

It might be worth a try, if logs aren’t much help.

Chippy088
 4,625 pts.