Hi, I am stuck setting up the boss's new HP laptop (Vista Home Edition). I have it plugged into a docking station and is hard wired to a d-link router (also has wireless capability), then to his (older) Konica-Minolta 5430 DL color laser printer. I was able to go through the recommended manufacturer processes to install the Vista drivers I downloaded (the original install CD was only for XP). I even got to print a test page. Unfortunately, now when I try to print a from Word, IE or Firefox, the page goes to the print que and errors out.
I also updated the firmware on the printer. Still no luck. Another PC is printing wirelessly and a Mac is hard wired to the router which also has no problems printing. Any idea what is going on?
March 10, 2008 5:32 PM
March 11, 2008 3:50 PM