Errors at the print que on Vista Home

5 pts.
Tags:
D-Link
Vista
Vista Home
Hi, I am stuck setting up the boss's new HP laptop (Vista Home Edition). I have it plugged into a docking station and is hard wired to a d-link router (also has wireless capability), then to his (older) Konica-Minolta 5430 DL color laser printer. I was able to go through the recommended manufacturer processes to install the Vista drivers I downloaded (the original install CD was only for XP). I even got to print a test page. Unfortunately, now when I try to print a from Word, IE or Firefox, the page goes to the print que and errors out. I also updated the firmware on the printer. Still no luck. Another PC is printing wirelessly and a Mac is hard wired to the router which also has no problems printing. Any idea what is going on? Thanks! -M

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Hmm… It sounds like a print queue service error. (Unless you have other errors in your event log)

I would goto the services control panel on the vista machine and verify that the Print Spooler Service is running. If not start it up.

Can you still print a test page to the printer or have you lost that ability as well?

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