Error when logging through remote

180 pts.
Tags:
Remote access
Remote access servers
Hi, I am facing issue with a server while I am accessing through remote. When I go through remote desktop connection, it gives me an error and I don't have access. On the other hand, if I am trying to connect remote through console i.e mstsc /v:ipaddress /admin, I am able to login. Did anyone face this issue or if anyone can tell me what the problem is.....is this a license issue? If yes, then how can I check it ....please help. Thanks

Software/Hardware used:
software

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