Error opening Word attachments

5 pts.
Tags:
Lotus Notes
Lotus Notes 6.5
Lotus Notes 6.5.x
Lotus Notes attachments
Word Attachments in Lotus Notes
We've had a couple of users experience issues with opening Word attachments. They get an "invalid document" error...we're using mostly 6.5.4, with a few users still running 6.5.2. Please help if you can!
ASKED: December 5, 2008  9:09 PM
UPDATED: April 30, 2012  11:50 PM

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Are these Word documents created in Word 2007 (They will have an extension of .docx if they are)? You might need <a href=”http://www.microsoft.com/downloads/details.aspx?FamilyId=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en”>this</a> from Microsoft to the read newer format to be read by an older system.
Good Luck!
-Flame

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  • Tomas27
    You may recover corrupted word attachments thanks to programmed way. I should advise to try utility below word fix tool repairs word documents and rest items of any formats of MS Word, including huge word files.
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