error opening attached .zip file

Tags:
Lotus Notes
Lotus Notes 6.5
WinZip
I have a user who is trying to open a .zip file that was attached to an e-mail. We are using Lotus Notes 6.5.5. Other users are able to open this file without issue. However, when she tries to open it, she gets a "file not found error". Has anyone seen this? How do I fix it? I've tried un-installing & re-installing WinZip, making sure I cleaned out EVERYTHING pertaining to WinZip even from the registry before re-installing, but to no avail.

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This software or the portable version located here is an alternative to WinZip. If you use the portable version, you might avoid some of the junk left in the registry relating to WinZip. Windows XP has a built in tool for unzipping a file, right click on the file, then select “open with” from the drop down. From that list choose “Compressed (Zipped) Files” or Compressed (Zipped) folders”
Good Luck
-Flame
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Discuss This Question: 3  Replies

 
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  • Ginolavitess
    For working out given condition you may use zip repair. It can repair zip files after power failures, viruses, accidentally deleting. The software works under any version of Windows OS. It can't change source data during recovering.
    10 pointsBadges:
    report
  • sampatrik
    I think improper download of attachment may be problem with your file. Slow Internet connection can be one of the reason for your problem. during Improper download zip file get corrupt you need zip repair tool to fix your problem.
    265 pointsBadges:
    report
  • Nikmors29
    Unable opening zip files denotes file corruption In this case you need to programmed method to recover zip archives http://www.zip.repairtoolbox.com
    10 pointsBadges:
    report

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