Home > IT Answers > AS/400 > Error Msg Clean Tape in AS/400 backup
Mapics
60 pts.
 Error Msg Clean Tape in AS/400 backup
AS/400 backup, AS/400 backup and recovery, Backup, Tape Backups
Our backup is failing due to an error message that states we need to clean TAP01. We used a tape cleaner, also tried a solvent on swabs, tried a brand new tape and still get the error message. Any suggestions?

Software/Hardware used:
AS400
ASKED: May 6, 2011  7:59 PM
UPDATED: April 20, 2012  3:34 PM
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I would clean it up one more time and try one more tape. If error is the same, I would start to suspect a hardware error.
Last Wiki Answer Submitted:  May 6, 2011  8:08 pm  by  CharlieBrowne   32,915 pts.
All Answer Wiki Contributors:  CharlieBrowne   32,915 pts.
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What is the message ID? When do you see it (and where)?

Our backup is failing…

How does it fail? Simply with the message from above? Are there other messages?

Tom

TomLiotta
 108,260 pts.
 

Hi Tom,

We’re trying it again with a new tapemy associate didn’t record the error msg other than TAP01 required cleaning …will advise….

Mapics
 60 pts.
 

We ran the tape cleaner one more time and I used several long tip swabs with alcohol which removed grime and dust. In addition we started a new tape …our back up went through last night. Will test first new tape to determine if that was defective.

Mapics
 60 pts.
 

Test the backup. Restore a file from the beginning, middle, and end of the tape.
It may also be time to invest in a new cleaning tape and/or tapes.
Nick

NickHutcheson1
 1,380 pts.
 

We used the tape cleaner after receiving error msg #6 and that fixed the issue.
It is true what Nick mentioned to replace the tape drive, if all fails.
Thanks

AS400Operator
 80 pts.