Outlook Error message: inbox repair

25 pts.
Tags:
CHKDSK
Microsoft Outlook
Microsoft Outlook error messages
Outlook Inbox
Windows errors
I have the following error message. "Can't open this item. Errors have been detected in the file c:documents and settingsdonlocal settingsapplication datamicrosoftoutlookoutlook.pst Quit all mail enabled applications and use the inbox repair tool. When I use the repair tool, it stops and says to run scandsk. I run chkdsk an try again whit same results

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  • Beachcomber
    Yes, on the third pass it stops a 76 percent and tells me to run scandsk. I don't have scandsk but have run chkdsk It completes but I get the same results with scan.pst
    25 pointsBadges:
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  • mshen
    Sounds like you have some bad hard drive sectors that need to be fixed. In chkdsk, use automatically fix file system erros and scan for and attempt recovery of bad sectors. You will have to reboot the machine before it runs. This is a very time consuming task, so have it run overnight.
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  • Beachcomber
    I have run chkdsk per your instruction Rebooted and rerun scanpst I still have same problem The scanpst fails at 76 percent on phase 3 pass Any other thoughts?
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  • mshen
    If the microsoft tool doesn't work you need to get a professional application. You can try Stellar Phoenix software which has worked for me in the past.
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  • Genderhayes
    PST not just a personal folder file quit all mail enabled applications use the inbox repair tool to diagnose repair errors in the file
    7,565 pointsBadges:
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