Office 2007 error message: Missing or corrupted files

35 pts.
Tags:
Microsoft Office 2007
Microsoft Office Error Messages
"Program is unable to run because of missing or corrupted files"

Software/Hardware used:
Office 2007

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  • CharlieBrowne
    You may need to reinstall the Office 2007 product.
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  • Amanda lakai
    Hey !
    Are you facing the problem from beginning or started to face this after any software update?

    Try out the following fix to resolve the issue:
    •    Right click the program icon.
    •    'Open with -> Choose Default Program'
    •    Choose to open with your desired office program (excel, word or anything else)

    This might occur due to some automatic update. If this is the case then uninstall such update.

    If you are talking about Outlook specifically then, the probable error causing factor is the Outlook data file corruption.

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  • bhannah
    There are a couple of possibilities here.  You do not mention whether or not is that it is occurring when you attempt to install Office 2007, or when you attempt to run it.  It is occurring when you attempt to install it, then you may have a damaged CD / DVD and the install files are damaged.  If you downloaded the install files from Microsoft, and you are attempting to install from those files, The download may be corrupt and you may have to redownload it and attempt to install again.  If you get this error when you attempt to run you Office 2007, and then get this error, then the install has been corrupted and there is a couple more things that you can do fix this.  It is possible that you have a virus on your system that has damaged your Office 2007.  Scan for viruses and let it repair the files.  Next, check the folder where all the files are and see if some of files are now hidden or damaged.  This can happen if you Patch out Office.    You can go to the root folder for office and tell your system to unhide all the files using the show all on the folder.  If they are damaged and showing, then you may have to reinstall Office to correct this issue.

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  • DAve211
    Sorry, I did a poor, poor job defining my issue.  I am running Windows 7 Home Premium w/Service Pack 1. Processor i-7 2600 w/12 G ram.  I have loaded 2010 Office Home and Student (saying 2007 was my error) from disk.  I have installed on another machine with no issues.  I have lived with this from the initial install more than a year ago.  I should have said that WORD will open by double clicking on the file but not EXCEL.  I do not have Outlook.  Amanda, I have verified the default program. Charlie, I will try the reinstall route.  Regards, Dave
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  • DAve211
    More information after some actions on my part.  Tried to "repair" with orig Office 2010 disk - no change.  Reinstalled Office 2010 w/o removing existing program - no change.  But I had an invoice file from a service provider with description Excel Macro-enabled - it opened yet other *.xls files from same provider would not open.  I have tried to open all vintages of xls files generated on software 10years old - EXCEL would not open.  Thank you for your help
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  • bhannah
    One other question even though I now I suspect a file association error and a registry error.  Does Excel open from the start menu rather than double clicking on a xls file? If it does, then I have seen this happen with other versions of office  Even though you have Excel installed to your system, in the registry, it does not know correctly that Excel is there nor that xls files need to be opened with Excel.  It normally occurs when the base template file is damaged in Excel.  You can try unassociating the open with files in the view, and then try re associating them to fix the problem.  You can run a good registry cleaner to see if it will correct the damaged registry entries.  You may try totally uninstalling office, run a good registry cleaner to remove all the office entries in the registry because repairing and uninstalling does not always remove the bad entries in the registry.  Then reinstall it and see if it works.

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  • DAve211
    bhannah thank you for sticking with me on this issue.  yes I can open EXCEL from the start menu and a short cut.  I can then open a file from "within" EXCEL.  In the file association menu, xls files are linked to Office.  Will get a registry cleaner next - thanks for the help
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  • bhannah
    Thank you for the thoughts.

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