Microsoft Outlook Error message: Cannot open this item

5 pts.
Tags:
Microsoft Office
Microsoft Outlook
Microsoft Windows 7
Error message reads Microsoft Office Outlook cannot open this item. Your Digital ID name cannot be found by the underlying security system.

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  • Subhendu Sen
    Probably, you received an encrypted message which used such public key which is not installed on your computer/ might be digital certificate is damaged. Try to export this certificate from browser preferably IE.
    60,160 pointsBadges:
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  • ToddN2000
    Where did the Outlook item come from? Were you able to open it before and cannot any more? You could always ask the sender to re transmit it without the security.
    54,455 pointsBadges:
    report

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