Error message 0x8004011D
I have a user that works twice a week, and each time she comes in it takes about 3 hours until she can connect to the server to send and receive email. I have checked all settings and all are standard to the organization. She is able to connect to all other network resources and the internet. When I click send and receive it stalls on the receive step and finnaly returns the error message: Task 'Microsoft Exchange Server' reported error (0x8004011d): 'The server is not available. Contact your administrator is this condition persists.
Any suggestions would be great.
Software/Hardware used:
Software/Hardware used:
ASKED:
August 18, 2005 10:06 AM
UPDATED:
June 17, 2009 1:28 PM
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Answer Wiki:
Hi
try this KB Articel from Microsoft
http://support.microsoft.com/kb/327291/en-us
If it doesn't help give some more informations about your environment.
To see all answers submitted to the Answer Wiki: View Answer History.
I’d also look at the network, confirm the port on the switch and NIC card match speeds (auto or 100FD) etc (NIC sriverup to date). Then is the firewall turned on, was one installed on there then uninstalled? I’ve seen Zone Alarm not remove itself cleanly. Any local AV, I’ve seen where in odd ocasion on Symantec, the Exchange Plug-in gets installed on the client (it’s a pig), I use SAV server side, client side is horrible, causes those issues.
WORKAROUND
To work around this problem, when you send a message by using CDO and MAPI, set the PR_MESSAGE_CLASS property of the message to “IPM.Note” (with the quotation marks). In the example that is mentioned in the “Cause” section, insert the following line before the “oMessage.Send” line:
oMessage.Fields(&H001A001E).Value = “IPM.Note”
Check this Link: http://support.microsoft.com/?kbid=840835
http://support.microsoft.com/kb/289971/EN-US
Covers the specific error message you are encountering.
Just as a test, add an entry to your ‘hosts’ file for your exchange server, see if that solves that problem. If it does, it points to a DNS issue. At that point, you can concentrate on DNS on that machine, or, if this is a ‘one-time’ issue only on this machine, just leave the entry in the hosts file! I put these entries in my domain PCs’ hosts file, just as a backup in case DNS/WINS fails.
check out this article as well for some other workarounds:
http://www.theemailadmin.com/2009/06/troubleshooting-error-code-0x8004010f/