Error when launching Citrix Receiver on Windows 7 machine

1047740 pts.
Tags:
Citrix
Windows 7
A friend of mine (he really doesn't want help but this is becoming a big issue for him) just installed Citrix Receiver on his Windows 7 machine. When he tries to launch it, he keeps getting this error message: An unspecified SSL error orrurred: 1407741A:SSL23_GET_SERVER_HELLO:tlsv1 alert decode error. We're both not sure on how to fix it. Can anyone point us in the right direction?

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