Emailing remittance advices from outlook

5 pts.
Tags:
Outlook 2010
Hello experts,

We have a problem with outlook We pay a lot of contractors per week through a management program (from different accounts) and we used to be able to email the remittance advises to each contractor which were automatically generated by the management program.

We have upgraded computers and now using Office 2010 (which is the newer version of the one that we were using)  and this newer version aparently does not support this action. The software people have stated its a outlook problem.  I wouldnt imagine a newer version taking away something that was there.

I hope i have been clear enough and thank you for your time and efforts in advance.

Andrew



Software/Hardware used:
Outlook 2010

Answer Wiki

Thanks. We'll let you know when a new response is added.

You have not provided enough information, but nonetheless, I would recommend you schedule a meeting with the you, the vendor who wrote/maintains the management program, and your software team/systems group to determine the best way to resolve this issue. It is not uncommon for an application to interface with an email application and to have a problem after upgrading. Pulling everyone together to work on the problem is the first step you should take.

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