Email with pdf not received

15 pts.
Tags:
Delivery failure
Email Attachment Size
Email attachments
Email Delivery
I havent received two emails from different sources both having pdf atachments the senders have had no notice of a problem. where are these emails and why do I have a problem. any jpg or media attachment is received no problem
ASKED: April 12, 2010  11:51 AM
UPDATED: April 15, 2010  4:00 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

pdfs could be blocked. Please provide more details. What mail system are you using? Is this Exchange email or an ISP email account or some other mail system? Without the details of what you are dealing with we cannot give you a detailed helpful answer. Thanks!

Discuss This Question: 3  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Franky2kuk
    Hi Technochic the sender using virgen media isp mail account I am using BT isp mail account If an email has a pdf attachment I dont receive it and the sender does not get a negative thanks for your response so far franky2kuk
    15 pointsBadges:
    report
  • AndreaF
    You are using web-based email only then? Is the sender able to get PDF attachments through to other email addresses? Are you able to receive PDF attachments from any other sender? These facts could help pin down the problem.
    7,570 pointsBadges:
    report
  • Technochic
    I would call your ISP and ask if pdfs are being blocked by their mail servers. They can help you find out where the problem lies.
    57,010 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following