Outlook Express e-mail disappears

25 pts.
Tags:
Microsoft Outlook
Microsoft Outlook error messages
Microsoft Outlook Express
I just noticed that about 5 months of email from 2009 has disappeared from my Outlook Express program (I'm not sure what year the OE is from; how can I find this out?). In addition to the disppearing emails, emails that I want to save from other years have not started to appear in my inbox, right along with emails I received today. What's going on? Thanks for any help you can offer. bzav@verizon.net

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  • Technochic
    Were you able to find a solution?
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  • BillZ
    THanks, Technochic. You're the only response I've had, and I feel like I need a Ph.D. in Computer Studies to nagivate this website! Anyhow, I probably should have added that I'm running XP on a Dell machine and using Outlook Express 6. One entry that I read online said that the McAfee viruscan program can "disappear" emails. I contacted McAfee and they helped me cut down on the number of scans that I do, or something. There was no real explanation of how this would help the problem and of course the McAfee rep wouldn't acknowledge that their scan had anything to do with the disappearing emails. Now I've discovered that emails are also disappearing from my "Sent" emails window. More fun. A couple of programs for purchase claim that I can restore the emails that were lost, but McAfee said, "No, you can't restore emails." I am a rank amateur and don't know who to believe. Oh, the program was called Xtract or variations of that name; I read about it on the Microsoft Outlook website. Any help that you or others might give would be most appreciated. Thanks, BillZ
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  • Dwiebesick
    Go to Outlook Express Help and check about, this should give you the version. Outlook Express uses individual files for each folder you have in your email. Examples would be deleted, inbox, sent, etc. If these files (which are database files) get corrupt, this is the behavior you will see. You can get a utility program to try and repair these files. Here is one or do a google search http://www.emailadept.com/Repair-Tool-for-Outlook-Express.htm
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  • BillZ
    Many thanks, Darrell. I'll give these a try. Anyone else with good ideas? BillZ
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  • Bowl23
    Resolution for present trouble is lost outlook express. It can work with big dbx files and after restoring very big files it saves as files on 1GB. The program is able to work under low system requirements and any Windows OS.
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  • Debbie28
    Repair outlook express emails thanks to programming method Make use of next one http://www.outlookexpress.fixtoolbox.com
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