Question

  Asked: Apr 2 2006   6:19 AM GMT
  Asked by: ebtctg


Email reception and send via Outlook


Project management, E-business, CRM, Partner facing, Exchange

I'm frustrated as when I'm outside of my home I cant often receive and never send emails using Outlook. I have an operator who checks something which doesn't corrispond. When I am in a firm I'm connected on the network. Could you help on this issue.

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Problem Seems to be gets bottlenecked while acessing through Webmail. Pls check the ISP for Bandwidth (Speed.
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MrGee62  |   Apr 3 2006  8:38AM GMT

If you are using Outlook to check your email from outside of the office, you will have to be set up with a POP3 account OR see if your firm uses Outlook Web Access.

To set up a POP3 account you will need to know the incoming server address (usually your firm’s email server) and your own ISP’s outgoing SMTP email server. If you are using a notebook computer and travel around then it is better if your administrator has set up Outlook Web Access capability.

Please note that for POP3 to work, your administrator also has to have this set up in your email server (usually a default setting for most servers)

I hope that this information is helpful!

Gregg

 

BlueKnight  |   Apr 3 2006  12:17PM GMT

I agree with MrGee62… I use Outlook Web Acess (OWA) and can access my e-mail from anywhere I can get Internet access. I prefer it to POP3, but it’s a good alternative to OWA. Talk to your Sys Admin about setting up either for you.

Jim

 

markrich  |   Apr 3 2006  3:35PM GMT

The ability to send (SMTP) outside of company firewalls can be restricted by ports. Receiving should not be a problem if the POP3 port is open. Most ISP’s require you to be inside their network broundries to send and receive email because of problems with SPAM. This problem is resolved using OWA unlass your network admins are very paranoid. check with your network people to get connectivity to your network either VPN or a certificate that validates you as a part of the group.

Good Luck,
Mark

 

baycity  |   Apr 5 2006  8:10PM GMT

I agree with the others. The easiest way to solve this is to get OWA set up. Your sys admin will do this for you and you will get your mails from anywhere you can get internet connection.
If it a bandwidth problem, then you will hav eto look with your ISP to resolve the speeds issues.