Comments on: Email Not Working http://itknowledgeexchange.techtarget.com/itanswers/email-not-working/ Sun, 19 May 2013 03:14:28 +0000 hourly 1 By: mshen http://itknowledgeexchange.techtarget.com/itanswers/email-not-working/#comment-70098 mshen Sat, 07 Nov 2009 00:57:18 +0000 #comment-70098 If that is the entire email, it didn’t say very much…

To troubleshoot this issue, do the following:
1. Enable Message tracking
a. In Exchange System Manager, navigate to your server
b. Right click on the server and click on Properties
c. In the general tab, check Enable Message Tracking.
2. Send a test email
3. In Exchange System Manager, go to Tools -> Message Tracking Center
4. Search for the email by putting in the sender/recipient information
5. Check the message history to see what happened to the email, and post it in the discussion section if you don’t understand it.

Is this happening for a single user in map-cc.com or for the entire email domain?

]]> By: pelican418 http://itknowledgeexchange.techtarget.com/itanswers/email-not-working/#comment-70096 pelican418 Fri, 06 Nov 2009 22:46:56 +0000 #comment-70096 Here is the message:

This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. rpeloquin@map-cc.com

I’m not sure what the message means though.

]]> By: mshen http://itknowledgeexchange.techtarget.com/itanswers/email-not-working/#comment-70094 mshen Fri, 06 Nov 2009 22:38:55 +0000 #comment-70094 What is the undeliverable email error message? These are very helpful in figuring out what went wrong.

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