Email Delivery

5 pts.
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Microsoft Exchange migration
We have recently migrated some users to a new exchange server on a new domain, the email addresses are the same on both exchange servers. We have left the old server on whilst we finnish migrating users with fowarders to their new address (which is the same as their old one). This works fine for everyone except one specific user who gets the email in her old mailbox, she gets external mail ok and anyone from the new domain can send to her ok

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Sounds like something is corrupt. Have you tried deleting the forwarder and rebuilding it again? Is there anything unusual about the way this account was created or possibly migrated in the past that wouldn’t have happened to the others? Could there be something in Active Directory that was tweaked on her account?

Hopefully these questions can lead to an answer or get you to think of other possibilities.

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  • Wrobinson
    What kind of forwarding are you using? If the new users already have mailboxes on the new server, then you should delete their old mailbox and use a contacts instead. This will definitely prevent the storage of local e-mail on the old server, except in the case of /Badmail, etc.
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