Email attachments sent from iSeries to webmail on a mobile device

15 pts.
Tags:
AS/400
Exchange 2010
iSeries
Outlook 2010
Webmail
This question was originally posted in July 2007 and I was wondering if anyone had a solution for it. email attachments sent from the AS/400 via SNDDST to a mobile device arrive with carats (<>) around the file name. (i.e. <test.txt> instead of test.txt). As a result the mobile device cannot open the attachments.The emails go through an exchange server but can be viewed normally on a PC. In OUTLOOK they do NOT have the carats around the name. Does anyone have a fix for this?
ASKED: November 2, 2013  8:31 AM
UPDATED: November 6, 2013  9:09 AM

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  • TomLiotta

    In OUTLOOK they do NOT have the carats around the name.

    If a different client changes the result, then the answer is to use a different mobile client.

    Tom

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  • lmensah
    Unfortunately Tom I have a number of customers who receive email through a corporate Microsoft Exchange Server. Accessing their email through the Outlook webclient on their mobile device is the only option. 
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  • WoodEngineer
    There are a couple of low cost solutions from IBM business partners Gumbo and BVS Tools that take care of this.  We have used both for many years with good success.

    Using either of these tools allows our mobile users to view e-mail attachments initiated from the IBM i just fine, even when using Outlook Web Access.
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  • TomLiotta

    There isn't much that can be done about SNDDST. In general, it shouldn't be used for e-mail in the first place; but there can be uses for it when something needs to be put in place quickly. For a long-term permanent solution, use actual e-mail tools.

    There are both free and commercial products available. If products aren't reasonable, then programming over the e-mail APIs is best. Programming over the sockets APIs is also possible if you prefer full control over e-mail. (At least one open source product uses just sockets APIs if you need examples.)

    As of i 6.1, there are also PTFs that supply an alternative for SNDDST. The SNDSMTPEMM command can be used in most cases as a direct replacement. I can't test to see if it makes a difference for your specific issue.

    If you can't control clients, then not using SNDDST is what's needed.

    Tom

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