E-mail is going to Junk folder

Tags:
Microsoft Outlook
Office 2007
all my mail is going to the junk mail file and is duplicated.

Software/Hardware used:
outlook microsoft office 7

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Check the email rules for this problem. For Outlook 2007, go to Tools-> Rules and Alerts-> Email Rules. If there is an option to send all emails to junk folder, just uncheck it.

Hope this helps.

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  • Subhendu Sen
    As far as my concern, try the very simple way.... check ur e-mail rules, & if there is a rule that says all mails should go to the junk folder, then just delete that rule and hopefully all mails will go to the inbox again OR try to create a new profile in OL 2007 to see if the behavior persists. See here for better handling this issue
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