When customers order in a UOM other than the base UOM - example Base UOM in Eaches but customers order in cases. WM doesn't handle this very well so we have to manually change the sales order to the Base UOM. This causes customers to bev upset when we send them back the confirmation and eventually the ASN.
Anyone know a way aroung this short of a user exit to convert the uon both inbouind and outbound
Free Guide: Managing storage for virtual environments
Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from TechTarget experts. Don’t miss out on this exclusive content!