Dynamic Case Management Open Source

15 pts.
Tags:
DCM
MySQL
PHP
What's the best DCM software or library open source to implement in a php and MySQL project?

Software/Hardware used:
php, MySQL
ASKED: July 2, 2013  8:50 AM

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  • TomLiotta
    There is no possible good answer. First, you didn't say what you consider "best". Do you want the "best" source code documentation? That could make it appropriate for your developers who would be modifying and compiling the project as they adapt it to your needs. Or do you want the "best" user documentation? That could make it useful to your users. If documentation is junk, it might be a great project technically, but no one will be able to use it. Do you want the "best" install experience? "Best" options? Performance? Bug reporting and response time? For any "best" question, it's necessary to decide the elements that affect you and to prioritize them or to give them weights. Then it's necessary to compare each project against the list and make your decision. But even above that, you haven't said anything about how it will be used. What category does your DCM need fall under -- service requests, incident management or investigative? Any DCM project will likely service one of those categories while being less useful for the others. A determination of "best" will be meaningless without knowing what the project will actually do. . I suggest that you take the title of this thread and search for it on the Web. You'll get much better answers that way. . Tom
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