1- Remove the driver for your device, make sure you remove every entry of the driver previous installed, Reboot without any driver so windows can manage it self without a driver then reinstall it.

2- dont let any media inside untill u r sure it working properly.

3- try to check it with other brand DVD Media.

4- Read the Manufacuturer guide to check if it suppoer + and – DVD media. ( Most probably this can be the Reason) if it doesnt support then check which is suitable for you.

5- In the end if still doesnt works i m sure u can claim the warrany.

Write here what ever u find the solution for the future if anybody faces the same problem.

Thanks

1. I’ve seen this before in both misconfigured and DOA drives. My suggestion is to try these remaining ideas out before swapping the device into another machine for testing and if it misbehaves in that system, RMA the thing.

a) Make sure that you have the device solo as master on the secondary chain and use one of the high speed dma 100 or dma 133 cables. Newer srives support DMA and you have to use the newer cables. If it fails try using cable select option.
b) Make sure the IDE controller driver is compatible and set to busmastering. Possibly roll-back the driver, use the Microsoft default….some ide controller drivers are incompatable with certain drives. Had that issue with NForce NVidia board drivers and had to resort to the Microsoft standard drivers.

Other than these suggestions check postings at http://club.cdfreaks.com/forumdisplay.php?f=61

Many users are having some of the same issues.

Luck,

Jeff