Duplicate e-mail in the sent folder

35 pts.
Tags:
Duplicate emails appearing in Outlook 2003
Outlook
Outlook 2003
Outlook rules
using Outlook 2003 and SBS server 2003, created a rule in outlook to automatically send e-mail into the sent folder. Discovered e-mail was duplicated in the sent folder (where it was placed). Deleted rule but still getting duplicate e-mail in the sent folder, How do I stop this?

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Run the<a href=”http://office.microsoft.com/en-us/outlook/hp012185891033.aspx”> /cleanrules switch</a> on all pcs she uses.

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  • AndreaF
    Can you add a few more details, such as: Have you been running Outlook 2003 without issues up until now? Was this a clean installation of outlook, or an upgrade from an earlier version? Did you simply delete the rule in Outlook, or did you run outlook.exe /cleanrules ? Are you running the Outlook 2003 on the SBS 2003 server itself?
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  • Rwhunt99
    Hi, yes, things were going well until recently. Yes a clean install and yes I deleted the rule in her outlook, however; it just dawned on me that she sometimes uses another workstation, and I am wondering if the rule was on one machine and when she logged on to the other computer, it updated her profile to the additional machine. Maybe I can check the other computer to see if Outlook has the rule on that one also, which might explain why she still gets the double e-mails in her sent folder. Does that make sense?
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  • Rwhunt99
    Thanks Technochic and AdreaF, I did manage to figure it out, she did use two computers and had the rule applied in both, I believe I corrected the proble, I'll keep that tip in the ole tool box , I'm sure I'll end up using it sometime.
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  • Rwhunt99
    [...] Duplicate e-mail in the sent folderusing Outlook 2003 and SBS server 2003, created a rule in outlook to automatically send e-mail into the sent folder. Discovered e-mail was … [...]
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