DST password reset

65 pts.
Tags:
AS/400 passwords
Dedicated Service Tools
DST
Hello, Im trying to replace the cache batteries, but we have a problem in accesing the Service Tool menu. After entering the service tool password 3 times the user has been disabled, after this I made the below action: • reset it with CHGDSTPWD PASSWORD(*DEFAULT) • access the deticated service tool from HMC • here we putt the QSECOFR password (“password is correct but set to expired” is shown) • when we pressed the F5 change password option it shows “incorrect function key pressed” is shown and nothing can be done. We doesn’t have any other user profile, and it has been reseted without any problem when it was managed from Twinax Console, nothing has been changed to System Security since that time. I tried also with 11111111 and 22222222, but no way, we cant access it. Do you know any way how to reset the DST password without reipl? Best regards, Koco

Answer Wiki

Thanks. We'll let you know when a new response is added.

Koco,

I am not sure where you are seeing the F5 reset password. I have not had a Twinax console for a very long time but
when I log in to a TN5250 screen and enter CHGDSTPWD and prompt it with F4 you have two options

*SAME does not change the password but I believe enables the Service tools id
*DEFAULT resets it to the IBM default which I believe is 11111111

Stuart

Discuss This Question: 12  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Gilly400
    Hi, I think you'll need to re-ipl and do the CHGDSTPWD again, then reset the password on the user profile and make sure that the profile is *ENABLED. I think the problem is that the password for the user profile is expired, this is not the same as the DST password being expired. Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • Tpinky
    Hello, Accessing service tools using DST from the system control panel To access service tools using DST from the control panel, complete the following steps: Put the control panel in manual mode. Use the control panel to select function 21 and press Enter. The DST Sign On display appears on the console. Sign on to DST using your service tools user ID and password. The Use dedicated service tools (DST) display appears. Select the appropriate option from the list and press Enter. Select option 5 (Work with DST environment) to get to additional options for working with service tools user IDs. Select option 7 (Start a service tool) to start any of the service tools available from DST. Select any of the other options, as appropriate. Hope this helps... You can also go to the following website for more information... http://publib.boulder.ibm.com/infocenter/systems/scope/i5os/index.jsp?topic=/rzamh/rzamhresetdevidspwds.htm&resultof= TPinky
    4,165 pointsBadges:
    report
  • Gilly400
    Hi, Just an idea..... Have you tried typing the userid and password and pressing F5 instead of enter? Have you tried pressing help/F1 on the message “password is correct but set to expired” - maybe there's more information.... Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • Infoko
    Hi again, Im getting the F5 key from HMC console, its one option there in hmc "open a deticated service tool" . After that the menu of DST is shown, after putting the QSECOFR uname and passwd, it shows: “password is correct but set to expired” then when we try to F5 change password option we have “incorrect function key pressed”, thing that makes it strange for me. I checked also the characters maps on HMC but it seems ok. As i know after reseting the dst password the next step is to access the option 21 of control panel, i knew this in old system with only one partition, but now we have 2 partitions on hmc, and im getting confused how to access the option 21 from HMC? Im not sure if the option "open a deticated service tool" is the right way?? I dont know what will happen if i enter an 21 in control panel? Is any way how to reset without reipl ??? as its the production machine, that we have this problem.
    65 pointsBadges:
    report
  • Gilly400
    Hi, If you have access to the DST menu, try the following - note there's an option to set password to expired yes/no :-
    Start DST. 
    Sign on to DST using your service tools user ID and password. The Use dedicated service tools (DST) display appears. 
    Select option 5 (Work with DST environment) and press Enter. The Work with DST Environment display appears. 
    From the Work with DST Environment display, select option 3 (Service tools user IDs) to work with service tools user IDs. The Work with Service Tools User IDs display appears. 
    On the Work with Service Tools User ID display, find the user ID to change and type 2 (Change password) in the Option field. 
    If you have the service tool security privilege that allows you to change other service tools user IDs, the Change Service Tools User Password for Another User display appears. The service tools user ID name is displayed. Verify that this is the user ID name you want to change. Complete the following fields: 
    New password: Enter a new password. 
    Set Password to expired: Type 1 (Yes) or 2 (No) in this field. The default value is 1 (Yes). 
    If you do not have the system administrative privilege that allows you to change other service tools user IDs, the Change Service Tools User Password display appears. Complete the following fields: 
    Current password: Enter the password currently in use for the service tools user ID. 
    New password: Enter a new password. This password cannot be one of your 18 previous passwords for this service tools user ID. 
    New password (to verify): Enter the new password again. 
    Press Enter to complete the change. If your new password was not accepted, you may not have complied with the password policies for service tools user IDs. Review these policies and make sure you comply with them when choosing a service tools user ID password. 
    
    Regards, Martin.
    23,730 pointsBadges:
    report
  • Gilly400
    Hi, That last answer didn't come through too well. Try going to This Site and do the Change service tools user IDs and passwords using SST or DST. Regards, Martin.
    23,730 pointsBadges:
    report
  • Infoko
    Hi again, My BIG problem is that i cant access neither sst neither dst, i cant go in their menus, i had only one user profile and it has been expired or disabled. The only way that i have to follow is reseting DST password. After that i have to access the DST with function 21 control panel. My question is since in my case i have an hmc, and 2 LPARS one V5R3 and other V5R4, what will happen if i will type function 21 in control panel? What partition will be dependent from control panel? Thanks again for ur answers, hoping to get some idea...
    65 pointsBadges:
    report
  • Gilly400
    Hi again, Afraid I can't help you on this - I still haven't used HMC yet. Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • DanTheMan 2
    It appens to me once. There is a very lousy procedure that allow you to change SST dna DST password by pressing buttons on the AS/400 control panel but I think it is not documented on the Web. You should call your IBM support center explaining your problem and they will guide you throught the procedure on the phone. I just dont remember if you have an IPL to do it... Good luck ! _____________________ DanTheMan
    395 pointsBadges:
    report
  • graybeard52
    The CHGDSTPWD is the correct procedure. The new "default" password for QSECOFR I believe is QSECOFR and it MUST be entered in all caps. Note thar this password IS case-sensitive, and NOT the same as the QSECODR profile used on the system. DST profiles are independent of the normal profiles. Since you are getting "password is correct but expired", you prob have the right password. However, in DST there is an option to "allow user to change their expired or disabled password". My guess is you have this set to *NO. I don't know for sure if IPL will fix this (can you get to it from the 2nd LPAR?). I did have this problem myself, but was able to access with the 22222222 profile. The first thing I did when it worked again was to setup another profile in SST that could fix QSECOFR if needed. QSECOFR often gets diabled in SST because (1) users forget that id NOT the same password as the QSECOFR profile, and (2) the password IS case-sensitive. I know all this is too late to help you today, as it seems you have tried almost everything. I think the option 21 procedure will work with multiple LPARs. Its worth a try. I can't remember if I used it before or after adding the HMC. You may need to call IBM. I think they have a workaround.
    3,115 pointsBadges:
    report
  • Infoko
    Hello all, The problem was at console i reseted the console conection with 65 + 21 + 21 and the password was changed successfully, for more details see the below link http://publib.boulder.ibm.com/infocenter/systems/scope/hw/index.jsp?topic=/iphbx/troublesignon.htm Anyway thank you all for ur suggestions. Kind regard to all
    65 pointsBadges:
    report
  • Gilly400
    Hi Infoko, Thanks for letting us know what the problem was - you never know when it might be necessary. Regards, Martin.
    23,730 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following