Some antivirus programs will not remove the infection and seem to be a waste of time, as they do nothing about it, and just keep on telling you it is there without solving the prioblem. This is when you need some good help. Firstly change your anti virus software, you are paying for nothing if it can’t solve the problem. AVG or Avira can, I use them, and they have free versions you can download. I use a linux OS with Avira on a USB stick with a selection of antimalware adaware detection software. Restart the PC and boot from the USB, and let it do its magic.

This will detect and remove the infected file(s) permanently. The only drawback with this method ids you have to replace any .dll files with clean ones when you restart the PC OS, or you can get errors on some of the applications you run. Some OS’ will do this when you start up again, but it never hurts to make a list of files deleted. Go to the original software company sites to down load them again, or you could be re-infecting your system.