Domino shared mail

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Hello, I have this question: environment: Domino 5.0.7 on W2000 server, shared mail activated; problem: sometimes the email are rejected (delivery failure) with error: "The object store that is used by this note was not found or is not a Notes database" I know that manage shared mail is not an easy task (many problems can occur), I wisk to know your experience about this topic, and about my peculiar problem too... Thank You in advance, Maurizio

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Go to the Domino console and enter the command:

load object collect mailfilename.nsf

The message means that the body of a message pointed to by a link in the user’s mailbox is no longer present in the object store. The Object collect process removes the link from the user’s mailbox.

The only way to recover the message is to restore the object store known to hold the message from backup.

-Jim

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  • jimstell
    Go to the Domino console and enter the command: load object collect mailfilename.nsf The message means that the body of a message pointed to by a link in the user's mailbox is no longer present in the object store. The Object collect process removes the link from the user's mailbox. The only way to recover the message is to restore the object store known to hold the message from backup. -Jim
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  • Mauriz14
    Thank You Jim for your reply, good suggestion, I tried, but without luck... so I build another object store, tell router to use it, and currently the messages are delivered... but I want to suggest my customer to disable this feature... I heard of many problems with Domino 4 or R5, do you know if in last Domino versions this feature is more stable? Regards, Maurizio
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  • jimstell
    Run the object collect task against the object store(s) as well. I used shared mail for eight years on R4 and R5. I stopped when we upgraded to ND6 in 2004. The management overhead out weighed any savings in storage. -Jim
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