document recovery running terminal server sessions with Windows Server 2003 R2 Sp2

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Microsoft Windows Server 2003
Recovery procedures
Remote users
We have a customer who has lost a folder over the weekend - with no backup for recovery. I have managed to track down who was in the system yesterday, but both people are out of town now. They are running terminal server sessions with Windows Server 2003 R2, Sp2 - does anyone know of any way we might be able to track down the missing folder (whether it was dragged into another folder, or sent to the trash) through a "back door"? T'would be greatly appreciated.....

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Did they have shadow copy turned on? You could use that. Otherwise, you would have to STOP all access to the server so the file is not over written (in case it was deleted) and then use a file recovery program. There are many out there that should work. If you are not a more experienced technician, this maybe way over your abilities and would require services of an expert.

So, if you do a search for the file/folder name on the server and nothing is found, there is NO ‘back door’ just skill, knowledge and the right tools to recover the folders/files.

dmw

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