Do you think SAP Centers of Excellence can help with BYOD?

4300 pts.
Tags:
BYOD
Center of Excellence
SAP
As BYOD continues to grow, can SAP fit provide a safe framework for businesses through Centers of Excellence? Can you see a way that IT strategists could use Centers of Excellence to provide the flexibility to adopt mobile-centric rules that provide security to both staff and the company?

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In my opinion SAP doesn’t represent a good framework for resolving some of the BYOD challenges that are coming up because it is essentially a closed circuit technology that has very restrictive and prescriptive rules around how you can interract with it.

Centers of Excellence equivalencies exist in many realms including ITIL, CoBIT and the various ISO and BS guidelines.

For any of these to be successful some fundamental tenets have to be adhered to:

Have an inventory of what you have (CMDB)

Understand why BYOD is appealing in your organization of business supplied technology

Have a set of rules of engagement /interraction (principles, policies, procedures, processes and practices for service requests, support and escalation)

Consistently monitor and manage the engagements / interractions (Audit)

Engage, retain and hire technically competent resources to support your environment.

If you’re doing these things and have these structures then it likely you have a Center of Excellence (certified or otherwise).

 

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