Gabe9527
2385 pts. | Oct 26 2009 9:56AM GMT
First thing to check is that you used the correct Cert to certify the user. Because what you did would seem to be correct.
As for cross certify and certify YES there is a Huge difference. Certiy would be the correct thing for what you were trying to do.
Cross certify is to allow two different ORGs or OUs to talk to eachother. Normally across different companies etc.
Gabe9527
2385 pts. | Oct 26 2009 10:36AM GMT
On the users machine do a FILE > SECURITY > USER SECURITY and check what Cert the ID thinks it is running..
Also if you used the certificate authority to Certifiy the ID check that the CA task is running and has completed the action (check admin4 etc)
Jhamn
125 pts. | Oct 26 2009 11:11AM GMT
I tried certifying the user on their client side using FILE > SECURITY > USER SECURITY.. everytime we completed the process, sometimes we encountered “Error updating local id file” that’s why I usually re-certified their id’s on the server side.
Gabe9527
2385 pts. | Oct 26 2009 2:32PM GMT
Recertify will update the user if they are able to connect to the server….. certify should be used if the users cert has expired.
Did you check the File security > user security and see what the ID states it is????
Jhamn
125 pts. | Oct 28 2009 2:28AM GMT
yah I checked it and the stated id is the correct one. That’s why Im wondering why he encountered such error.






