Client Access 6.1 not autoconfiguring on iSeries

265 pts.
Tags:
AS/400
Client Access
Client Access 6.1
Device description
iSeries 520
Our iSeries has autoconfigured many devices in the past. I loaded Client Access to another PC yesterday like I have done many times, but this time it didn't create the device. Auto config is on and the maximum devices value has not been reached. I created the device manually but couldn't get the PC to connect. It is an ethernet connection and the PC can access the network. Any suggestions as to what I can check would be greatly appreciated.

Software/Hardware used:
client access 6.1, dell pc, iSeries 520
ASKED: December 7, 2010  4:19 PM
UPDATED: December 9, 2010  11:20 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

Yes……….

Discuss This Question: 6  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • TomLiotta
    What is the TCP/IP configuration of your iSeries, including IP address, subnet, DNS setting and host.domain name? Is your iSeries host.domain name in your DNS or in your iSeries hosts table? If it's in your iSeries hosts table and in DNS, do name and address match in both? What is the TCVP/IP configuration of the PC? Did you install System i Navigator? Did you create an iNav connection to your iSeries? Did you run 'Verify Connection'? How did you define the connection for the emulator session? Did you start the session from inside iNav or through PCOMM Session Manager? Are there any exit programs on the QIBM_QTG_DEVINIT exit point? Can other PCs configure new session devices via auto-config? If so, can the same user configure new devices through auto-config on other PCs? That's enough to start. There are a lot of possibilities that have to be covered from a remote viewpoint. Tom
    125,585 pointsBadges:
    report
  • TomLiotta
    Oh, and what System i Access service level did you install on the PC? Tom
    125,585 pointsBadges:
    report
  • 65GTO
    Can the PC ping the AS/400?
    315 pointsBadges:
    report
  • RayM
    Wow! That's a lot of questions. I want to first say that I can pretty much rule out the config of the iSeries being that there are 50 other PC's that are working and some were added recently. Originally I installed only PC5250 because that's all that is needed. I just uninstalled and installed again with Full install option. It still didn't connect. I am able to ping the iSeries so I know the connection is good. I am also able to get into the IFS. It's just that when I click on the Connect within Client Access it says "connecting..." for a few seconds but then goes back to "disconnected". It's not creating the device description.
    265 pointsBadges:
    report
  • RayM
    I figured it out. I had a "//" before the system name. I'm so used to doing that for mapping network drives that I wasn't thinking properly when setting this up. Sorry for wasting everyone's time with such a stupid mistake.
    265 pointsBadges:
    report
  • TomLiotta
    Wow! That’s a lot of questions. Remote (and unconnected) analysis is tricky. A list of questions sometimes is enough to get someone looking at a piece that s/he was blinded to before or to suggest a test that hadn't been done. Regardless, thanks for both returning to the thread AND posting the fix! Tom
    125,585 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following