Desktop Problem

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Hardware
Hi All Ive got a HP 1 Ghz Desktop running XP home. What it is, when i switch it on i just get a bright blue screen with the HP logo in the middle and it freezes, It dont let me boot from a boot disk, or get into the bios set up. If any one could help it would be much appriciated Thanks In Advance!!

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The HP logo implies it is very early in the boot up sequence. This is well before Windows start (I recall MS banning modified WinXP boot up screens). Since you already tried a boot disk (did you try BART? KNoppix?) I won’t suggest that. It also appears to be pre-POST, since you can’t get to BIOS. If you haven’t heard beeps (usually several repeating) then your system has failed to launch.

Seem that you have a hardware problem; hope this isn’t too old – still on warranty? There is a chance that the system is still in “factory mode” or similar. Call HP or find the schematics for your model (if you can find). you might have to change a jumper on the motherboard. I don’t know these directions for this, which change from each mbd.

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  • Jaysea
    Try removing unplugging hard drives, optical drives, floppy drives, and removing the RAM to where you have a bare machine then boot up. If this works then one at a time re-install the hardware booting up after each, start with your RAM one stick at a time.
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  • Poppaman2
    Jaysea has an excellent troubleshooting plan outlined above. I have had some experience with HP (Vectra's and Pavilion's) and have found that (usually) in the situation you describe (freeze during initial post; no beeps or other sounds) that there is a good chance that the system board if bad. If the system board was good, even if the CPU or memory were fried, the computer will issue a series of tones (some are beeps, some sound like an modem handshake) which can be helpful in determining what the issue actually is. How long have you allowed the system to sit at the HP logo screen? Are you sure that it's frozen/stuck? It might be that some component is failing ior has failed and the system is awaiting a resaponse from its' initialization signal. Try, as jaysea suggests removing ALL compnents from the board except the CPU and see if the same thing happens. PaulR. PS - Check your power supply as well... I have seen at least one instance (on a Vectra VL400MT) where the issue you described was caused by a bad power supply.
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  • WHDILLON
    This is a weird problem. Shrinking the database is not going to hurt anything. The way you can tell if the "append" option is on is look at the job itself. I doubt this is the problem, but it's worth looking at. You can look at the job under jobs and view the command that it is running. Bill
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  • NetJunkie
    I had a similar issue with a PC, the problem was the user of the PC had removed the winlogon.exe file from the computer because an "adware scan"(not really aan adware scan, but someone out there trying to screw with folks) told them that it was the reason they were having problems. I couldnt boot the PC into safe mode or any other inheirent option but the Bart PE CD with network support worked and I copied the winlogon.exe file back to the c:windowssystem32 folder and I was able to boot the PC and havent had any further issues with it. Also if your PC doesnt give you the option to boot to CD right away, you may need to hit F12(I'm not sure if this is the correct button for your model PC, maybe F10)and this will bring up a screen to choose to boot to CD. Hopefully this helps.
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  • Richl01
    jaysea and popman have it right, but I would start with just reseating all the devices on the Mother brd, especially the CPU, and MEM.
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