Dell Server keeps rebooting
I have a Dell Poweredge 2600 server configured as a Windows2000 DC.
At irregular intervals the server kept powering off and had to be manually restarted. Dell have changed the motherboard, power distrubition board and the 2 power units. The server is now rebooting at irregular intervals.
It is on a UPS ring, no other machines on the UPS ring are affected. There are no error reports in the Event log - except for the odd error6008 - unexpected shutdown.
Any suggestions as to what may be causing this.
Software/Hardware used:
Software/Hardware used:
ASKED:
August 4, 2005 12:09 PM
UPDATED:
September 7, 2005 11:15 AM
Answer Wiki:
You say at regular intervals. Can this interval be timed to the second, what about the time of day, is it doing at the same times. Check the configuration of the monitoring software on the UPS. Other hardware in/attached to the server. Do you have Dell's Server Administrator installed. Is there anything in the logs there. Check the settings in Server Administrator, there are settings that can shut down the server on temp/voltage/current faults. Run diagnostics usign Server Administrator. I would focus on that UPS monitoring software on the server if it is installed.
To see all answers submitted to the Answer Wiki: View Answer History.
Let’s get paranoid. No promise of anything, but try putting a sniffer (separate box) on the incoming network connections, and then look for events just prior to the server reboot.
Also – you’ve mentioned both powering down AND rebooting. Has this server had a history of doing both?
Also, look at all scheduled tasks, and do a full virus scan.
Bob
Hi,
What version of W2K you have? It could be an issue with DC also. I found this from EventID.net. Not sure if this helps your issue but worth a try.
>
Good luck!
-asp
Dear Jimboy,
I have had this issue in the past with PowerEdges, after some research, I came to conclusion that power surges (no pun intended) were actually knocking the server AND the UPS devices offline. I had an electrician setup another dedicated circuit in my NOC room and that solved my problem. I was on the same circuit as a huge air compressor.