The problem and resolution are related to the Serial ATA RAID settings in the BIOS. ACHI and ATA require different drivers in Windows to function. This driver is installed when Windows is first installed on the system, so if that setting in the BIOS is ever changed, the OS will have stability issues and blue screens because it does not have the correct driver loaded. Dell must have pre-installed the OS using the ATA driver and had the motherboard set for ACHI.
One time consuming, but important procedure which you should practice, is to re-install the OS when you first recieve the machine from Dell. This will remove any unwanted software, eliminate issues like the one you have, and standardize machine rollout procedures.