Deleting messages from the Outbox

60 pts.
Tags:
Exchange 2003
Outlook
Outlook 2003
One of my users attempted to send a message that is too large (120 MB) for his mailbox. Now Outlook has been trying to send the message for 3+ days. Is it possible to delete the message or stop Outlook from trying to send it?
ASKED: August 18, 2008  6:46 PM
UPDATED: August 18, 2008  7:57 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

If the message is in the Outbox, you should be able to delete it and then go to the Deleted folder and permanently delete it.

If you have done this and it has not worked, there is a good chance it is because you have the automatic send/recieve feature enabled. If you diabled that, Outlook won’t automatically attempt to send it (making it temporarily inaccessible) then you should be able to delete it and delete it again and then re-enable the auto-send/recieve.

Hope this helps!

-Schmidtw

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