I have a user who states that since a week or so ago when she submitts her bills they are now going to our ITLASER outq. I confirmed this by wrking with her job and dispalying the outq. I changed the print q back to what is should be but of course when she logs out and back in, it defaults back to the wrong outq. Where else can I change this setting to hold the correct outq?? It is not in her job description as her job description states MDRIVER has her out q. Any ideas would be greatly appreciated.