We have run into a situation with one our users. They created an encrypted EFS file on their laptop and when they returned to the office they were unable to open it. When I looked for the cert, it was not there. Tried to reinstall the cert. that we had backed up, but it will not open the file. We have Deep Freeze installed on all laptops, does this have anything to do with it? Is there a way to open the file without the EFS cert.
January 15, 2008 4:29 PM
January 28, 2008 9:15 PM